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Support Hours are Monday to Friday from 7:30 AM to 6:00 PM Central Time. If you need assistance outside of Support Hours please contact EBE after hours support. After Hours - After Hours Charges will apply 1-309-781-2599

Driver cannot log in. Credentials are not working for SHIPS Mobile. How can this Driver get logged in?

  • SHIPS Mobile is using TMS information for logging into the SHIPS Mobile application
  • If a Driver cannot log in, please review the TMS System and make sure the Driver is entered into the system with no termination date
  • If this is a new Driver added into the TMS, please allow a few hours for the Driver account to be created
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  • 07-Aug-2020