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1. # Unsuccessful batches can happen with SHIPS Mobile for a variety of reasons. Some troubleshooting tools can be: * Restart the device * Log out and back in the mobile app * Close and reopen the SHIPS Mobile application and re-send the batch * If a Driver is using WiFi, check to make sure there is ...
If a batch is not found within the SHIPS Client, the first troubleshooting step is to look within the** SHIPS Indexer** to see if this batch is waiting for manual indexing. ...